Uploading custom videos will take between 5 and 7 minutes per video. If the upload is taking much longer, you may have a firewall or antivirus running. We suggest altering the settings to help the upload.
If you receive a general pop-up error message, click through it, refresh the page, or check back after some time, and the video will be there.
If you're receiving a cracked egg error when you try to play the video, contact firstname.lastname@example.org.
Please keep in mind our video specs must be:
MP4 Files with H.264 video codec and AAC audio codec
Ideal Resolution: 1920x1080p